How it works
One call with us changes the starting point. You don't need a diagnosis, paperwork or an understanding of the system.
Tell us what's happening.
You don't need to know what service you need. Start with the problem.
We help make sense of it.
We help identify the immediate issues, priorities and questions that need answering.
We build the path forward.
Depending on the situation, that may mean exploring care at home, senior living, community resources, assessments, additional professional advice or other supports.
You stay the daughter, son or family member.
You will still make the decisions. But you don't have to research an entire industry while making them.
What to expect on your first call
Book a free 30-minute call with our founder. No preparation needed—just bring what's on your mind.
You don't have to wait for a crisis to make life better for you and your family.
Family Care Navigation Programs
Kinbetween Consulting provides professional guidance, care navigation and family advocacy for individuals and families managing the increasingly complex needs of ageing parents. Our programs are designed to reduce uncertainty, simplify decisions and coordinate the right support at the right time.
Clarity + Direction
From uncertainty to a clear plan.
One-Time Engagement
Designed for individuals and families who recognize that an ageing parent's needs are changing but are unsure where to begin.
Ideal for
Families beginning to notice changes in a parent's independence, health, safety or ability to manage daily living, and who want professional direction before circumstances become a crisis.
The outcome
A clear understanding of the situation, informed options and a practical plan that replaces uncertainty with confidence.
What's included
- Comprehensive consultation to understand the family's situation, concerns and priorities
- Review of current living arrangements, care needs and potential risks
- Identification of immediate and emerging challenges
- Guidance on available care, housing and community support options
- Recommendations for next steps and decision-making priorities
- Personalized written 30-day action plan
Navigate & Coordinate
From complex decisions to coordinated action.
30-Day Engagement
Designed for families facing significant changes, urgent decisions or complicated care situations that require more than advice.
Ideal for
Families managing hospital discharges, escalating care needs, safety concerns, housing transitions, family disagreements or complicated decisions requiring experienced professional oversight.
The outcome
A coordinated path forward, with decisions translated into action, responsibilities clarified and appropriate services connected.
What's included
- Comprehensive assessment of the current situation and care priorities
- Identification of immediate risks, service gaps and required interventions
- Research and evaluation of appropriate care, housing and support options
- Coordination with healthcare providers, community agencies and service partners
- Guidance through hospital discharge, care transitions or changes in living arrangements
- Facilitation of family discussions and decision-making
- Assistance with navigating care systems, service providers and available resources
- Development and implementation of a personalized care navigation plan
- Ongoing communication and progress updates throughout the engagement
Family Care Concierge
Ongoing guidance. Consistent oversight. Peace of mind.
Three-Month Initial Commitment
Designed for busy professionals and families who need a trusted care navigation partner to help manage the ongoing complexities of an ageing parent's changing needs.
Ideal for
Executives, working professionals, adult children living at a distance and families managing ongoing or increasingly complex care responsibilities.
The outcome
A trusted professional partner who brings continuity, organization and experienced guidance to the family's care journey, reducing the time and emotional burden of managing everything independently.
What's included
- Dedicated Kinbetween care navigator
- Initial review and ongoing refinement of the family's care plan
- Scheduled family consultations and progress reviews
- Coordination with care providers, community services and other professionals
- Monitoring of identified care concerns, service gaps and changing needs
- Assistance with care transitions and emerging challenges
- Facilitation of family communication and coordination of responsibilities
- Guidance on service quality, care options and future planning
- Priority response
- Up to five hours of professional navigation and coordination services monthly
Additional specialized services
Depending on the complexity of the situation, Kinbetween also offers individually quoted services, including:
Additional professional services, travel and third-party costs are quoted separately.
Start with a conversation
Complimentary 30-Minute Discovery Consultation
Every family situation is different. Our initial conversation provides an opportunity to understand your concerns, identify immediate priorities and determine which Kinbetween program best meets your needs.
Book your free callClarity in complexity. Confidence in decisions. Peace of mind for families.
Service Note: Kinbetween provides independent consulting, care navigation and coordination. Clinical assessments, legal advice and regulated financial services are provided by appropriately licensed professionals where required. Services are subject to agreed scope, availability and service terms.
When your parents need you, you shouldn't have to choose between your family and the career you built.
You don't need to know exactly what you're asking for. Tell us what's happening. We'll help you understand what comes next.
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